Frequently Asked Questions
What is Online Giving?
Online Giving is a
secure, web-based solution where parishioners authorize a specified
amount of money to be electronically transferred directly from a bank
account or credit card to the church’s account. Parishioners have
access 24/7 via any computer with Internet access to create an account
and manage their giving options in an environmentally friendly manner.
vendor have we chosen?
We have selected Our
Sunday Visitor’s (OSV) Online Giving
OSV serves millions
of Catholics worldwide through its publishing, offertory and
communications services. Established in 1912 by a local parish priest,
Our Sunday Visitor has grown into the nation's largest supplier of
offering envelopes, parish and diocesan mailings, books, periodicals,
address management and stewardship services. They are a not for
profit organization, donating a portion of net earnings back to the
Catholic community through the OSV institute. We currently use
their envelope system and the Archdiocese of Hartford recommends them
for online giving. They offer competitive pricing and secure payment
processing through Sage Payment Solutions, a world renowned expert in
proprietary data transactions. Sage is a global supplier of business
management software to small and medium sized businesses with over 5.8
million customers and $2 billion in revenues. They’ve been in
business for 25 years and are in full compliance with PCI Data
What are the
advantages of Online Giving?
It makes it easy to
fulfill stewardship commitments, even when you are unable to attend
church. You never have to bring cash or checks to church.
Giving electronically also helps the church save money and plan its
How are my
contributions automatically deducted from my account?
Once you complete the
online registration form, the contribution amount you specify will
automatically be transferred from your bank account to the church's
When will my
contribution be deducted from my account?
contribution will be debited on the date you specify.
If I do not write
checks, how do I keep my checkbook balance straight?
Since your contribution
is made at a pre-established time, you simply record it in your check
register on the appropriate date. Electronic contributions are
recorded for you on your bank statement as well as your online
Without a cancelled
check, how can I prove I made my contribution?
Your bank statement
provides an itemized list of electronic transactions as well as your
Can I put different
amounts in offerings and have all of them withdrawn at different
You can set up to
contribute to different offerings at different times; however, you
will have to set each up separately. You will receive a receipt
for each one.
What if I change
Simply login and update
your account information.
What if I try Online
Giving and don't like it?
You can cancel your
authorization by deleting your credit card and/or bank account
information along with your donation dates.